End User Support
You bill 'em and we'll support 'em. The same great support you've come to
expect from us is now available to your clients, free. Our expert technicians
will be available 24/7 to answer all your customers support request anonymously.
How Does It Work?
You provide us with an email address (i.e., support@yourdomain.com) that
we'll use to reply to your customers. Your customers will send an email to
support@yourdomain.com which will get forwarded to our helpdesk. Our technicians
will reply to that email from your email address making it seem as if someone from
your company responded!
That's not all! You can even login to our helpdesk to view your tickets. If you want you can even reply to your own tickets! See exactly what your clients are inquiring about or the issues they are having and respond personally.
How Long Does It Take To Setup?
We can usually this this setup on the same day. You
supply us with the information and we'll show you how to setup the email forward
to our helpdesk. It's that easy!
How Do I Get Started?
Sign Up for a reseller plan with the end user support feature and fill out the form here.
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